LeapAP Customer Video - Quarter Park Management

Quarter Park Management turns paper piles into “one-stop” automation with LeapAP

Executive snapshot
Quarter Park Management, a Calgary-based condominium and property-management firm, replaced its manual, paper-heavy accounts-payable (AP) routine with LeapAP (formerly CondoWorks). Head of Accounting Jairo Sanchez credits the switch with freeing up “a huge amount of staff time,” calling LeapAP incredibly helpful, efficient, and responsive. 

Life before LeapAP

• Print-and-stamp bottlenecks. Vendors e-mailed invoices to a shared mailbox; accounting staff printed each one, rubber-stamped it, classified it, and keyed every detail into the firm’s accounting platform.
• Manual payments. To pay a bill, the same stamped copy had to be referenced again while someone logged into online banking and re-entered the amounts.
• Hours lost to busywork. Repetitive data entry and duplicated effort kept the team from higher-value tasks. 

The LeapAP difference

• End-to-end automation. LeapAP receives each invoice directly, recognises the property, amount, and invoice number, classifies it, and posts it into the condo-management accounting system - no printing, no keystrokes.
• Built-in payments. Because LeapAP is integrated with Quarter Park’s banking platform, approved invoices are released from the same screen. “It’s a one-stop shop,” Sanchez says.
• Flexible to unique workflows. The LeapAP team configured the system around Quarter Park’s processes instead of forcing a rigid template.
• Responsive human support. Fast answers during onboarding kept momentum high and boosted confidence in the change. 

Implementation in practice

Quarter Park initially rolled LeapAP out to a handful of properties. After seeing immediate time savings and user-friendly screens, management accelerated the rollout, onboarding every property and vendor in short order. “The outcome has been great, the efficiency is great,” Sanchez reports. 

Results that matter

• Significant labour savings. Manual invoice handling and payment preparation have virtually disappeared, releasing staff hours for resident service and financial analysis.
• Error reduction. Automated data capture eliminates re-keying mistakes and duplicate payments.
• Faster payments, happier vendors. Integrated approvals and banking cut turnaround time and late-fee risk.
• Scalable growth. With AP on autopilot, Quarter Park can add properties without adding headcount. 

Advice from Quarter Park

“Go for it, adopt it as quickly as possible. Once you run a few properties through LeapAP and see how easy it is, you’ll want it everywhere.” – Jairo Sanchez, Partner & Team Lead at Quarter Park Management

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